Welcome to One Good Seed. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website [www.onegoodseed.in].] (the “Website”) or purchase our products. By using the Website or placing an order, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a) Personal Information You Provide
- Name, shipping address, billing address, email address, and phone number when you create an account or place an order.
- Payment information (via payment gateway) is required to process the purchase (we don’t store full card details).
- Communication from you — e.g., customer support requests, reviews, feedback.
b) Information Collected Automatically
- Device information (IP address, browser type, operating system).
- Usage data such as pages visited, links clicked, and time spent on site.
- Cookies, tracking pixels and similar technologies to improve your experience and for analytics.
c) Sensitive Data
- We do not collect sensitive personal data (like race, religion, or health) unless required and with your explicit consent.
2. How We Use Your Information
We use your data for purposes including:
- To process and fulfil your orders (collection, shipping, payment).
- To communicate with you (order confirmations, support, marketing).
- To improve or personalise our Website (analytics, recommendations).
- To comply with legal or regulatory obligations.
- With your consent, to send promotional offers, newsletters and updates. You can opt out anytime.
3. Disclosure of Your Information
We may share your information with:
- Service providers and delivery partners who assist us in order fulfilment, shipping and payments.
- Our affiliated companies and trusted business partners.
- Regulatory or government authorities if required by law or to protect our rights.
- We do not sell or lease your personal information to third parties for their marketing purposes without your explicit consent.
4. Cookies & Tracking Technologies
- We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyse trends.
- You can set your browser to refuse cookies or alert you when cookies are being sent, but some parts of the Website may not function properly without cookies.
5. Data Retention & Security
- We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy and as permitted by law.
- We implement appropriate technical and organisational security measures to protect your information from unauthorised access, disclosure or alteration.
- However, no method of transmission or storage is completely secure — we cannot guarantee absolute security.
6. Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to or restrict certain processing of your data.
- Withdraw your consent at any time (where processing is based on consent).
- To exercise your rights, please contact us at the email given below.
7. Children’s Privacy
- Our Website is not directed at children under 18 years. We do not knowingly collect personal information from persons younger than 18. If you are under 18, please use the Website only with parental/guardian consent.
8. International Transfers
- Your data may be transferred and stored outside India by our service providers as needed. By using the Website, you agree to such transfer. We will take steps to ensure your data is treated securely and in accordance with this policy.
9. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. The “Last updated” date will indicate when changes were made. Your continued use of the Website after such changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: HelpOneGoodSeed@gmail.com